Project Overview
This project focused on creating a clear, actionable incident response framework that teams can rely on during real security events. The objective was to reduce confusion, shorten response time, and establish accountability under pressure.
Challenges
1
No clearly defined incident ownership
2
Delayed response due to unclear escalation paths
3
Inconsistent handling of security events
4
Lack of documented response procedures
5
No structured post-incident review process
Solutions
1
Defined incident severity levels and response phases
2
Assigned clear roles and responsibilities
3
Documented escalation and communication workflows
4
Created a step-by-step response playbook for live incidents
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